Only Kimball’s offers 24kt customer service, with on-site, complimentary cleaning and inspection with any piece of jewelry, regardless of where the piece was purchased.
On most occasions, cleaning can be done the same day.
Our Personal Jewelry Stylist can help you with anything from shopping to managing your jewelry portfolio. Our concierge services are available to you at anytime and make things simple. They can email you details of items that your loved ones have listed on their wish lists, help you make a final selection, and have it gift wrapped and delivered.
As American Gem Society certified appraisers, our digital appraisals meet the requirements of insurance companies, courts, banks, trust and personal needs. Please contact our appraisers for rates and schedules.
Appraisals
Cleaning
Concierge Service
Kimball’s offers a trade in/trade up program on solitaire diamonds (stud earrings or solitaire pendants) either purchased at Kimball’s or meeting Kimball’s criteria. See your sales professional for details.
-
30-day exchange/refund for unaltered/unworn merchandise.
-
One-year warranty on any purchase, covering any manufacturing defect.
-
Additional one-year warranty on all Rolex timepieces beyond manufacturer’s two-year warranty.
-
Six-month warranty on all repairs.
Take the stress out of all of your gift giving occasions, from casual to the most important moments in your life.
Our stylists can assist you with selection and teach you how to choose the right piece for your style or the perfect addition to an existing collection. We will make sure your loved ones get your list, with reminders and detials of the products.